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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April OConnell

April 23, 2025

5  out of  5
rating by April OConnell
"We had a roof leak and State Farm pulled through for me. Chera was amazing every stop of the way! Thanks for all your help in a stressful time!"
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Bev Williamson

April 22, 2025

5  out of  5
rating by Bev Williamson
"Thersa, was Professional, efficient, and knowledgeable. She offered us policies that were affordable with sufficient coverage. We are 100% satisfied!"
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Shbarbara Williams

April 22, 2025

5  out of  5
rating by Shbarbara Williams
"Kyle Sherburne State Farm Agents office is the ABSOLUTE BEST! Chera is my go to for EVERYTHING and in between. She takes care of all of my family Insurance needs with no hesitation. She goes above and beyond! Chris and everyone else in the office are very nice as well!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashley Flores

April 22, 2025

5  out of  5
rating by Ashley Flores
"If you’re looking for an insurance agent- look no further. Everything was seamless! Great customer service and very knowledgeable!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cameron O'Connell

April 17, 2025

5  out of  5
rating by Cameron O'Connell
"We have worked with Chera for many years, and she always been amazing. She is incredibly knowledgeable, responsive, and genuinely cares about finding the best insurance solutions tailored to our needs. In fact, we touch base every year to double check that we have the appropriate coverage. Chera makes the entire process smooth and easy, answering all of our questions patiently and ensuring we feel confident about our coverage. Her professionalism and friendly approach make us feel like valued clients every time. We highly recommend Chera to anyone and everyone looking for a trustworthy and dedicated insurance professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Chera provides at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Michael Kelly

April 17, 2025

5  out of  5
rating by Michael Kelly
"I've been with Kyle as my agent for all of the 2000's!! Chera takes care of every issue we have had for all those years. ALL of my insurance needs are through Kyle and team. If you are looking for a hands on agent, this is the team for you."
We responded:
"Thank you for your 5-star review! We are honored to have you as part of the KS Agency family. My State Farm team and I are happy to be your good neighbor for all that time and look forward to doing so for many many years to come. "
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Pablo Andres Gomez

April 16, 2025

5  out of  5
rating by Pablo Andres Gomez
"Shoutout to Thersa at Kyle Sherburne State Farm! She's knowledgable, friendly and always goes above and beyond. Whether it's answering questions, finding the best coverage, or just being kind, she makes the whole experience smooth and stress free. Highly recommend if you're looking for someone who truly cares!"
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Debra Moy

April 12, 2025

5  out of  5
rating by Debra Moy
"I had St. Farm for many years but decided to give another company a try. After a year I gave Thersa at Kyle Sherburne's office a call. So glad I did! She was very helpfull and made suggestions that will save us money. Thank you Mr. Sherburne an staff."
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John Blankenship

April 9, 2025

5  out of  5
rating by John Blankenship
"Kyle Sherburne State Fqrm has been taking care of my home and auto insurance for several years now. They have exceeded my expectations and are always courteous and professional. I would highly recommend them for any type of insurance coverage. They make you feel like part of their family. John B."
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Chris Wenstrom

April 9, 2025

5  out of  5
rating by Chris Wenstrom
"Thersa has been very helpful to me. She always explains things carefully and I have really enjoyed working with her!"
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Pamela Nagawa

April 9, 2025

5  out of  5
rating by Pamela Nagawa
"Teresa has a gift for breaking down complex insurance topics in a way that’s easy to understand and actually engaging. Her knowledge, professionalism, and genuine care for helping people protect what matters most truly shine through. I highly recommend connecting with Teresa and the Kyle Sherburne team for your insurance needs"
We responded:
"Hey Pamela! Thank you for your kind words. We have an exceptional team who love taking care of our clients. ~ Thersa"
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Shirley Blankenship

April 9, 2025

5  out of  5
rating by Shirley Blankenship
"Wonderful people to do business with, always very helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mikel Burroughs

April 9, 2025

5  out of  5
rating by Mikel Burroughs
"I worked with Thersa Couch at Sherburne State Farm to see if I could get better insurance and rates for Home, Autos, and Motorcycle. Thersa went the extra mile for me and was very thorough and professional. We’ll keep going back checking on rates and other insurance because of the great service and courtesy. Thersa rocks"
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NextGen Restoration LLC

April 9, 2025

5  out of  5
rating by NextGen Restoration LLC
"Thersa Couch is a highly professional agent who offers personalized coverage tailored to each client's needs. She provides exceptional customer service, ensuring a smooth and stress-free experience throughout the process. Thersa's expertise and responsiveness make her a trusted choice for anyone seeking reliable insurance solutions."
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Nikko Tamez

April 9, 2025

5  out of  5
rating by Nikko Tamez
"I deal with insurance agents from all major providers. In all my years in this industry, Thersa Couch is best in the business! Not only does she bring the highest level of competence and professionally but she has your Best interest at heart!"
We responded:
"Thank you Nikko for your kind words! I strive to provide the best customer service and be fully transparent through the process. I appreciate your feedback! ~ Thersa"
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Laura Murillo

April 9, 2025

5  out of  5
rating by Laura Murillo
"When I wanted my home and auto policies looked at Thersa Couch made the whole process very easy. Her great customer service and knowledge made me feel confident in switching over to State Farm!"
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John Boudousquie

April 9, 2025

5  out of  5
rating by John Boudousquie
"Great service. Long time client with State Farm but they were first to take the time and walk me through my policy.!"
We responded:
"Hi John! It was a pleasure talking with you and your wife! We look forward to protecting you and your family for a long time! ~ Thersa"
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Jonathan Tamez

April 9, 2025

5  out of  5
rating by Jonathan Tamez
"Thersa Couch is so insightful and easy to understand, even when policies seem so stressful she explains everything clearly and concise, 100% recommend!!"
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LA Realty Group

April 8, 2025

5  out of  5
rating by LA Realty Group
"Love, Tresa Couch! She’s wonderful to work with and has a positive attitude."
We responded:
"Thank you LA Realty Group for your glowing review! We are thrilled you enjoyed working with Thersa! "
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Dan Lehtola

March 17, 2025

5  out of  5
rating by Dan Lehtola
"Our home and auto insurance had risen dramatically over the last few years without any claims or problems. When we contacted State Farm, Thersa Couch answered and went through all the details, even made some good recommendations. We are now paying much less, and felt that the whole experience was great! I wish all our dealings with different companies were like the one we had with State Farm. Thanks Thersa."
We responded:
"Hey Dan! Thank you for sharing your kind words about your experience with our office! We are thrilled to have you part of the Kyle Sherburne State Farm family. We look forward to protecting you and your family! ~ Thersa"
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APRIL DUCHARNE

November 29, 2024

5  out of  5
rating by APRIL DUCHARNE
"I give this company and this office Five Stars! Thersa Couch helped us in the most professional way since the very first second that she took my phone call. They offered great Customer service and unbeatable rates. We saved a great deal of money, switching from Connect and Geico and we are truly grateful."
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Karen

June 12, 2024

5  out of  5
rating by Karen
"After moving all of my insurance over to Kyle’s office I was able to save even more on my insurance as they took time to look over my policies and explain things to myself and my family. Thank you!"
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Anthony Richmond

June 11, 2024

5  out of  5
rating by Anthony Richmond
"Outstanding Customer Service. My family has used this agency for years and we never get lost in the shuffle. Even with the rate increases outside of their control they always work with me to find better ways to save on all the product coverages they manage for Us."
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Ijoeycollier

April 13, 2024

5  out of  5
rating by Ijoeycollier
"Kyle has to be one of the nicest guys I’ve ever come across! Not only that but his staff has to be one of the best insurance agencies I’ve ever come across. I will always stay with them, no reason to switch! Very helpful!"
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Heidi Wood

January 17, 2024

5  out of  5
rating by Heidi Wood
"My previous insurance rates were increasing drastically last year. So I reached out to the staff of Kyle Sherburne's office and they were able to get me almost half of what I would have been paying with the previous company. Theresa helped me and was extremely responsive and helpful! Highly recommend!"